Traditional live chat leaves your website visitors shackled to their browser, growing more impatient by the second. TextChat lets users go on with their lives, transferring the chat from the browser to their phone.
CityGro TextChat helps brands improve their customer communication through:
* Flexible, dependable messaging that is read 98% of the time
* Automated responses for the most frequent questions
* "Snooze" functionality to aid follow-up
* A simple, effective automated text marketing opt-in process
* Clear, helpful conversation analytics to improve processes
Features:
Auto-replies
Saved quick-reply templates
SMS marketing list-building
“Snooze” messages for follow-up